Refund Policy

Refund Policy

At Watanya Tech, we prioritize customer satisfaction and strive to deliver the highest quality services and products. To ensure clarity and fairness, please review our refund policy below.

1. Digital Products

All digital products and technical services such as website design, app development, and software solutions are non-refundable once the project has started or the deliverables have been provided.

2. Refund Eligibility

Refund requests will only be considered in the following cases:

  • Failure to deliver the agreed service.

  • Unjustified delay in delivery of the product or service.

  • Significant technical defects in the delivered product or service.

3. How to Request a Refund

To request a refund, please contact us within 7 days of receiving the service or product, providing a clear explanation of your request via:

  • Email: [Insert Email Address]

  • Phone: [Insert Phone Number]

4. Request Processing

Refund requests will be reviewed within 5 business days. If approved, the refund will be processed within 14 days from the date of approval.

5. Exceptions

  • Refunds are not available once the final work has been delivered and accepted by the client.

  • We are not responsible for issues caused by inaccurate or incomplete information provided by the client.